1. All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box. There is no restocking fee for damaged or defective products. Shipping and handling fees are absolutely non-refundable.
3. In order to return an item you must contact us to request a Return Merchandise Authorization Number (RMA).
4. Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.
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